Customer Experience Enhancement Services
Customer retention is always been a Challenge for all the companies Globally, The world has Seen the transformation from Escalation Matrix to CSAT scores to Net promotor Score (NPS) , a happy customer is always been considered as an important piler for Organic Growth , Repeat business , recommending new clients and Supporting companies during turbulent water!
Customer retention is always been a Challenge for all the companies Globally, The world has Seen the transformation from Escalation Matrix to CSAT scores to Net promotor Score (NPS) , a happy customer is always been considered as an important piler for Organic Growth , Repeat business , recommending new clients and Supporting companies during turbulent water!
What we offer
Net promoter score (NPS) Improvement Strategies and implementation
From Survey to Improvement Initiative Implementation
Customer Satisfaction Score Improvement (CSAT)
Strategies & Implementation
Escalation Busters Initiatives
linkage to process gaps and Improvement
